EKU Wireless Help & Support

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Wireless adapter compatibility

ITDS recommends the following supported Wireless adapters: Cisco Aironet 802.11a/b/g and Zonet ZEW1501.

You may purchase either of the cards from the EKU computer store.

Help Topics:

1. How do I manually configure Windows for the wireless network?
   
   
2. Step by step instructions to determine if your wireless adapter supports the requirement.
   
   
3. How do I connect to other wireless networks not affiliated with EKU, using the Aegis Client?
   
   
4. 4 - How do I log into EKU Active Directory from the wireless network?

   If you are using a computer that is used by multiple people, the Aegis client configured for Active Directory is required. You can request the AD Wifi Client from the EKU WIRELESS TEAM.

   If you are using a computer that is used only by one person, you can use the windows wireless management configuration. However you must first login to the computer on a wired network connection. This is only required one time.

5. When using Windows Wireless Management, my connection keeps disconnecting. Install the EKU Wifi Hotfix provided by EKU. download Hotfix
   
   
6. Can I use Linux with the wireless network?

   We currently do not support Linux on the wireless network. We are expecting a version of the aegis client that can be pre-configured and distributed for Linux in the near future but I believe it will be limited with the wireless adapters that it supports. In the mean time I can give you the configuration requirements for our wireless network but you will be required to configure and troubleshoot any issues yourself. Please remember that your wireless adapter must support WPA.

   SSID = eku_secure
   Wpa enterprise
   TKIP encryption

   802.1x authentication = PEAP
   Authentication method = EAP MSCHAP V2
   SSL Validation server = ekuwifi.eku.edu

   You must use your e-key for authentication.

7. I can’t download the Aegis client from off campus.

   Are you attempting to download the client from off campus?

   The aegis client, for use on Eastern KY University's campus, is available for download from the campus network only. This can be the wired network or the wireless network. If you are on the campus network and still having problems, the helpdesk can assist you. You can contact them at 23000 or in Combs 208.

8. Adapters that support WPA Enterprise

Interference:
The wireless network is based on 802.11G. This standard utilizes the 2.4GHz. frequency. Any devices that use this frequency can cause interference resulting in intermittent connectivity, poor signal quality, and connection problems.

Some common devices which operate on this frequency includes: 2.4 Ghz cordless telephones, microwaves and most other network wireless devices.

If you need further assistance with the wireless network please contact the ITDS Helpdesk
(859) 622-3000 option#3